Back in December I blogged about what I called The Power of The Customer’s Voice. Reviews on the web
have completely changed consumer’s buying process. In data just published by eMarketer, this phenomenon is confirmed.
According to the data, assembled by PowerReviews and the etailing group, nine out of ten consumers read online reviews at least some of the time before making an on-line purchase. Additionally, most consumers check multiple reviews.
Thanks for the shout out! Reviews have become such an integral part of today's online shopping experience that we commissioned Lauren Freedman of the e-Tailing group to find out just how important they are to both the consumer and the merchant as well. The white paper is a fascinating read and is available for download on our site www.powerreviews.com for free as the information Lauren unearthed is incredibly powerful and should be shared.
Jay Shaffer
VP Sales and Marketing
PowerReviews.com
Posted by: Jay Shaffer | February 19, 2008 at 05:44 AM