« Sometimes They Just Don't Get It | Main | While on the topic of "sucky products" »

March 19, 2007

Comments

Jim Caruthers

Exactly what Seth Godin would say. Too many organizations spend too much money marketing a mediocre product when they could take that money and spend it on doing whatever they can to give the customer a remarkable experience.

DAN

SEND THIS TO GLENN.TILTON@UAL.COM

The comments to this entry are closed.

Syndication

Books I'm reading